Delivery & Payment
Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
SHIPPING TIMES
- Delivery for orders from Bulgaria – 2 to 5 business days.
- Greece and Romania – 2 to 5 business days.
- Delivery for orders from countries within the European Union – 3 to 10 business days
- The United Kingdom – 3 to 10 business days
- Orders made from USA and Canada – 10 to 21 days
PAYMENT METHODS
DIADEMA.BG accepts the following payment methods:
- Cash on delivery. This option is available only for Bulgaria, Greece, and Romania.
- Credit Card: Visa, MasterCard, Discover, American Express, Visa Electron. The total will be charged to your card when the order is placed.
EXCHANGES, RETURNS AND REFUNDS
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. The customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase are non-refundable.