Delivery & Payment

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.


  • Delivery for orders from Bulgaria – 2 to 5 business days.
  • Greece and Romania – 2 to 5 business days.
  • Russia – 3 to 10 business days.
  • Delivery for orders from countries within  the European Union – 3 to 10 business days
  • The United Kingdom – 3 to 10 business days
  • Orders made from USA and Canada – 10 to 21 days


DIADEMA.BG accepts the following payment methods:

  • Cash on delivery. This option is available only for Bulgaria, Greece, and Romania.


  • Credit Card: Visa, MasterCard, Discover, American Express, Visa Electron. The total will be charged to your card when the order is placed.


Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. The customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase are non-refundable.